desktop support technician jobs

desktop support technician jobs description:

The desktop support team provides our team with regular support. Supporters of technology need to get acquainted with IT issues and then continue to identify and solve problems. Also, be sure to maintain our IT service on a regular basis.

To be successful as a desktop technician, you need to know how to maintain your computer and network. A special customer service manager reviews the computer with each individual and then organizes his / her work further accordingly.

Desktop Support:

• Provide staff with appropriate advice and procedures to answer information technology questions and advice.
• Receipt and registration of grant applications.
• Decide how best to help.
• Provide information technology and related assistance if needed.
• Set up new desktops, viewers, modems, and similar devices.
• Current installation and maintenance program.
• Updates require computer operating systems and other software as needed.
• Box is required to purchase software and software updates if required.
• Advice on appropriate staff training.